We are not responsible for shipping delays that are a result of credit card/billing problems, product availability delays, or order changes made after the order has been placed. If your order is received, the inventory is in stock and your credit card information matches the information you supplied with your order, here is what you can expect:
If your order is placed M-F, before 1 P.M. EST, your order will usually leave the warehouse within 1-2 business days. UPS/Fedex picks up the packages at the end of the day during the week, so the following day is considered shipping day number one. To judge how long it will take UPS/Fedex to get your package from our facility to your doorstep, you can write us at firstname.lastname@example.org to inquire. Please provide your zip code and the items you want to buy and we will email you back with the answer. Please remember we answer emails in the order in which it was received.
UPS/Fedex 2nd Day Air
If your order is placed M-F, before 1 P.M. EST, your order will leave the warehouse the same day you order it. UPS/Fedex picks up the packages at the end of the day during the week, so the following day is considered shipping day number one. Your order will arrive on your doorstep in two days, starting with shipping day number one.
UPS/Fedex Next Day Air
If your order is placed M-F, before 1 P.M. EST, your order will leave our facility the same day you order it. UPS/Fedex picks up the packages at the end of the day during the week, so the following day is considered shipping day number one. Your order will arrive the day after the order is placed, if your order is placed before 1P.M. EST.
UPS/Fedex does not pick up or deliver orders on Saturday, Sunday, or major holidays. The days that UPS is not picking up or delivering are NOT considered shipping days. When counting up your shipping days, consider this important information.
*We are not responsible for UPS/Fedex performance. Once a package leaves our facility, it is out of our hands. If you need to file a claim for a package that was lost during shipping, please contact our shipping department, and we will file the claim, on your behalf, with UPS. UPS only guarantees and accepts claims for fast shipments, (not ground). UPS does not guarantee all air shipments during the Christmas holiday. Please see their website www.ups.com for all details.
If you would like us to ship via USPS, we can only ship via USPS PRIORITY mail, which, on average, takes three shipping days. USPS orders are usually shipped the following shipping day, (M-F)after the order is placed. Priority Mail is not guaranteed by Us or the Postal Service. There is no way to track or file claims for orders shipped with the U.S. Postal Service.